Shipping and Delivery
At VinoCanary, we take care of every order so that your wines arrive in perfect condition. Here you will find everything you need to know about shipping, costs and collection.
Delivery area
We deliver only within the Canary Islands. Orders are delivered by Correos to the address you provide at checkout.
Shipping costs
Shipping costs are calculated according to the weight of your order:
- 1–3 bottles (up to 3 kg): €10
- 4–6 bottles: €20
- 7–9 bottles: €30
- 10–12 bottles: €40
- 13–15 bottles: €50
As a guide, a 75 cl bottle weighs approximately 1 kg, a magnum around 2 kg and a case of 12 bottles around 12 kg.
Free shipping from €150
Shipping is free on orders of €150 or more. The discount is applied automatically at checkout, with no code needed.
Free collection in Los Gigantes
If you prefer, you can collect your order free of charge from our pickup point in Los Gigantes (Tenerife): simply choose this option at checkout. For more details, see the Pickup Point page.
Order preparation and tracking
We prepare your order as quickly as possible. As soon as it ships, we will email you the tracking information so you can follow your delivery at any time.
Packaging and damaged parcels
We pack every bottle with the utmost care so that it arrives intact. If your parcel does arrive damaged, please contact us within 24–48 hours of delivery at info@vinocanary.es or on WhatsApp at +34 643 96 66 32, attaching photos of the parcel and the products. We will help you sort it out as quickly as possible.
Over-18s only
Alcoholic drinks are sold only to people aged 18 or over. The courier may ask for proof of identity on delivery.
Any questions?
Email us at info@vinocanary.es or send us a WhatsApp message on +34 643 96 66 32 and we will be happy to help.